The NGO “Strategy of the Future” begins the implementation of the project “Monitoring the quality of service provision by the Dnipro Customs Service of the State Customs Service and the State Border Service in conditions of war”. As part of which we are conducting the first survey of individuals who crossed the border to Ukraine.
The purpose of the project is to monitor satisfaction with the quality of services provided by the Dnipro Customs Service of the State Customs Service and the State Border Service (regarding the regime of moving goods across the customs border and crossing the state border by citizens of Ukraine); implementation of monitoring of changes in the customs sphere, including the work of the customs service, changes in the rules for crossing the border by goods and people.
All Ukrainians who had the opportunity to cross the border of Ukraine in the last month can join the survey using the link
You can join the project by calling the phone number: 050-684-03-73, Tetyana Kotenko, project manager.
This publication was prepared within the framework of the project “Support of the Public Initiative for Fair and Transparent Customs”, which is implemented by the Institute of Economic Research and Political Consultation with the assistance of the European Union. The content of this publication is the sole responsibility of the NGO “Strategy of the Future” and in no way reflects the point of view of the European Union and the Institute of Economic Research and Political Consultation.